FAYAZ AHMED MANNA

 

 

C/O Mohd Zubair Manna

P.O. Box 31794

Al-Khobar

Kingdom Of Saudi Arabia

Mobile: 050 4989649

Email:[email protected]

 

Objective

In quest of responsible and challenging position where diversified experience and proven abilities may be fully utilized while contributing to organizational goals and profitability.

 

Professional experience

January 2004 to present ? Dhahran International Hotel. Saudi Arabia

Food & Beverage and Sales Coordinator

 

*       Meeting prospective clients, discussing arrangements and selling functions, weddings & catering facilities.

*       To improve Sales in the banqueting department including outside catering.

*       Staff management for function handling.

*       Ensuring high levels of standard for all functions.

*       Maintaining and improving customer relations.

*       Preparing menus according to guest?s requirements.

*       Preparing weekly function sheets & forecast.

*       Handled up to 1000 guests outdoor catering.

*       Assisting Food & Beverage Manager in day to day activities.

*       Acting as Asst Food & Beverage Manager from 1st January 2005 till date.

*       Also working as Duty Manager two days in a week.

 

June 2002 to January 2004 ? Dhahran International Hotel. Saudi Arabia

Sales & Marketing Executive

 

*       Enhancing customer relations and exploring new clientele.

*       Coordinating with Front Office & Food & Beverage for guest feed back from existing clients as well as in-house guests on positive and negative feed back, which in turn is discussed and reported in Management briefings.

*       Assisting Marketing Manager in developing goals and projects.

*       Every day follow up with existing clients.

*       Thorough check of regular guest comments for development of the organization.

*       Keeping a vigilant eye on news media?s for up coming financial projects in existing areas and for up to date follow ups with corporate concerned.

*       Participation in Sales promotion activities with the Food & Beverage Department.

*       Sales call organization within and outside the region for increased business

*       Participated in ATM in Dubai in 2003 for sales promotion.

 

Summary of qualifications

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  1. Four year Bachelor?s degree in Hotel Management ( India )

 

  1. International Diploma in Sales & Marketing Management ( Cambridge University.UK )

 

*       Food & Beverage Management

*       Communication Abilities.

*       Selling process and techniques.

*       Effectiveness of Sales Calls.

*       Handling a difficult customer.

*       Core concepts of Marketing.

*       Sales & Marketing Management.

*       Counter Service Efficiencies.

 

 

Technical Skills

MS Word, Excel, WordPerfect 7, Quattro Pro 7, FoxPro & Internet applications.

Awards & Achievement

 

*       Highest Ramadan Iftar Book sales (  2003 & 2004)

*       Best Vegetable Carving

*       Ice Carving

*       Youth Merit Award

*       Inter Collegiate Food Festival ( First Place )

*       Certificate of appreciation from Rotract Club

 

 

Appreciation letters & certificates from :

 

Universal Motors

King Abdul Aziz Airbase Hospital

Argas Company

Dentsply

Dhahran International Hotel

 

Personal Information

Marital status: Married

Age: 30

Place of Birth: Mumbai ( India )

Hobbies: Surfing, Cooking & Photography

Valid Indian Passport

Valid Saudi Driving License